Terms of service
The rules for using crawlcheck.io: what the service is and is not, how plans bill and end, and what each side is responsible for. Refunds have their own page.
- Who we are. crawlcheck.io (“CrawlCheck”, “we”) is owned and operated by VSNARY. Contact: hello@crawlcheck.io. By scanning, signing in, buying or using the API you agree to these terms.
- What the service is. CrawlCheck fetches public URLs and reports what crawlers, answer engines and browsers receive from them. A report is a measurement of what a server returned at one moment. It is not a guarantee of rankings, traffic, citations or placement in any AI answer, and we make no such promise.
- Free use. Scanning is free with no account and no per-visitor daily limit, within the limits that protect scanned sites and the service: a burst limit per address, one free fetch of a destination every 120 seconds, and a daily total of free scans across all visitors. The free report shows the grade, the score, which stage fails, every finding by name and severity, and the top finding in full. The detail, evidence and fix behind the other findings are paid.
- Accounts and licence keys. A licence key is a credential. Keep it private; you are responsible for use made with your key. Send it in a header, not a URL. We may revoke a key that is shared publicly, resold, or used against these terms.
- Acceptable use. Do not use CrawlCheck to scan systems you are not allowed to test, to overload a site, to get past a block or login, to resell raw output as your own service without an Agency or API plan, or to probe CrawlCheck itself except as allowed on the security page.
- Sites we scan. We read public URLs only, identify our requests, and honour
CrawlCheck: noneor a CrawlCheck disallow in robots.txt on the next scan (details). A site owner who opts out leaves the dataset, the registry and the crawl queue. - Your data. What we collect and keep, and for how long, is set out on the collection page and in the trust center. Google data you connect is used only to show it back to you: Search Console is read-only, and the Business Profile is read, and written only when you send a correction with
confirm: APPLY(details). - Our content. Reports are yours to share. CrawlCheck, the site, the dataset and the published figures remain ours; quote them with a link. The open-source crawlcheck-core code is under its own licence.
- Plans and billing. Payments go through Stripe checkout; we never see a card number. Prices are in USD and exclude any sales tax Stripe must collect. The one-time fix ($100) is delivered to the one domain named at checkout and includes 30 days of Watch. Watch ($29/mo or $290/yr), the Evidence and Intelligence add-ons ($49/mo or $490/yr each), the Data add-on ($199/mo), Agency ($249/mo or $2,490/yr) and the API plans Developer ($99/mo) and Growth ($499/mo) renew on the day you bought them until cancelled. Work for more than 40 domains is quoted and agreed in writing. See pricing.
- Cancelling. Cancel at any time from /manage (Manage billing opens Stripe’s customer portal), or by emailing hello@crawlcheck.io from the address you bought with; we confirm by email within one business day. Access runs to the end of the period you paid for and nothing further is charged. If a renewal payment fails, Stripe retries it; if it still fails, the plan stops and your scan history is kept.
- Fix orders. One fix order covers one domain, on any platform, at the published price for a small-business site; a site of several hundred pages, several domains at once or a stack we have not measured yet is quoted before anything starts. We implement the fix list from that domain’s report; the exact changes are agreed with you before we start, and we change only what was agreed. You give us temporary, least-privilege access (a CMS user, or a hosting, repository, CDN or DNS role); never send a password by email. We deliver within 3 business days of working access and an agreed list; the clock pauses while we wait on you, your host or DNS and cache propagation. Before any change we record the current setting so it can be restored. If a change of ours breaks a page or a form, we roll it back at once, and one correction round within 7 days of delivery is included. Not included: redesigns, new content, migrations, custom integrations, plugin or theme replacement, malware cleanup, paid third-party services and other domains. If your platform does not expose a setting a fix needs, we tell you in writing what blocks it and how it could be done, and if nothing on the list can be delivered the order is refunded in full. We tell you what changed, and a follow-up scan shows the result. We do not control your host, your plugins, or changes you make afterwards, and no ranking, traffic or AI-citation result is promised.
- Availability. We aim to keep the service up and do not promise uninterrupted service. Scheduled scans, reports and API calls can be delayed or fail; a missed monitoring run is not a breach.
- Liability. The service is provided as is. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before it, and we are not liable for lost revenue, rankings or indirect loss.
- Ending. We may suspend or end access for a breach of these terms. Where we end a plan for a reason that is not your breach, we refund the unused part of a prepaid period.
- Changes. We may update these terms. A change that reduces what you paid for takes effect at your next renewal, and we email active customers at least 14 days before a material change.
- Law. These terms are governed by the laws of the State of Colorado, USA.
Terms of service · Refund policy · What we collect · Trust center · Status · hello@crawlcheck.io